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FAQ | Electric City Web Company

Can I manage my own hosting account?

Absolutely.  We have plans that you can completely manage yourself, or for one low monthly fee, we can manage your hosting, website, domain names, online marketing for you.

Do you create and manage Social Media?

Yes!  We can create and manage all the various types of Social Media that your business needs.

Do you offer SSL Security Certificates?

Yes! All professionally designed and developed websites from the Electric City Web Company come standard with SSL Security
Just need a SSL, we can provide that for you too

Do your websites come with SEO Search Engine Optimization?

Absolutely! You would never buy a car without an engine and we would never sell you a professionally designed and developed website without SEO!

I'm on vacation and I am having problems with my computer. Can you help me?

Most Definitely!   We can support your home PC or office workstations over the internet, allowing our technicians to conduct remote support sessions with your permission. For your security, you maintain full control of your computer and can choose to terminate the remote computer repair session at any time. Our system employs the same security levels used and trusted by major banking institutions. 

There's severe weather, will my website go down?

No!  We have three data centers across the United States for complete redundancy.  We guarantee 99.9% uptime for your website.